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Web Directions Summit 2018
Session Details
Don't go changin': The importance of onboarding your users through change
Alison Cooke & Lauren Max Senior Experience Designer, Experience Design Lead NAB, SportsBet
Replatform projects are hard. Certainly for Product Managers, but also for customers. Even if your development process is design-led, your products can fall flat if you fail to support your customers through change. So, what does a great onboarding experience look like?
Alison Cooke & Lauren Max
Experience Designer working on digital products with a background in Psychology and Research. Passionate about customer advocacy, complex problem solving and collaborating with cross-functional teams.
Don't miss your chance to see Alison Cooke & Lauren Max and many other inspiring speakers at Web Directions Summit 19.
Tickets start at $1195, for two in-depth days with the world's leading product professionals.
Register Now
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