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Web Directions Code '20 session spotlight–Observability is for User Happiness - Web Directions
Web Directions Code ’20 session spotlight–Observability is for User Happiness
John Allsopp 23rd June, 2020 @johnallsopp
Observability is for User Happiness
Emily Nakashima, Director, Engineering Honeycomb.io
Within the observability community, there’s a saying, “nines don’t matter if users aren’t happy,” meaning that 99.999% server uptime is a pointless goal if our customers aren’t having a fast, smooth, productive experience. But how do we know if users are happy? As members of the web performance community, we’ve been thinking about the best ways to answer that question for years.
Now the observability community is asking the same questions, but coming at them from the opposite side of the stack. What can we learn from each other? Emily will talk about how approaching web performance through the lens of observability has changed the way her team thinks about performance instrumentation and optimization. She’ll cover the nuts & bolts of how Honeycomb instrumented its customer-facing web app, and she’ll show how the Honeycomb team is using this data to find and fix some of its trickiest performance issues, optimize customer productivity, and drive the design of new features.
About Emily Nakashima
Emily manages the engineering & design teams at Honeycomb.io. In the past, she’s worked on javascript, web perf optimization and client-side monitoring & telemetry at other developer tools companies like Bugsnag & GitHub. In her free time, she organizes an unconference called AndConf, makes many checklists, and likes to talk about disaster preparedness.
See two dozen world-leading experts on all things JavaScript and front end development at Code://Remote September 2020
Code://Remote takes place across the month of September, and features two dozen world-leading experts on all things JavaScript and front end development at an amazing price, just $295 before August 28th.
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Web Directions Code://remote 2020
A global remote-only conference for JavaScript Developers and Front End Engineers.
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