Web Directions Design 2018

Session Details

Evolving an organisation's culture through design

Lucie Paterson Product Manager ACMI

I’ll show you how a small team can have high impact and transform products and services into experiences our visitors expect and love us for. Drawing on examples across user experience design, service design and customer experience design I’ll illustrate how while developing products we are gradually changing the culture of the organisation into one that is constantly evolving through risk taking, experimenting and working at pace.

Lucie Paterson

Lucie is a digital professional with broad experience managing people, projects and teams to deliver high quality and user-centred products for a range of arts and culture organisations. She has a background in communications, a mind for strategy but an eye for detail, excellent product and project management skills and loves getting stuck into a complex challenge.

Currently she's a Product Manager in the Experience & Digital Team at ACMI where she's am responsible for delivering user-centered products and processes for the museum.

Prior to that she was Website Transformation Project Manager of an in-house agile development team at Southbank Centre in London.

Don't miss your chance to see Lucie Paterson and many other inspiring speakers at Design 18.

Tickets start at $999, for two in-depth days with the world's leading design experts.

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