Daniels Heating and Air Conditioning, LLC | Heating & Air Conditioning/HVAC in 6650 2nd Street Northwest - Albuquerque NM - Reviews - Photos - Phone Number

Paul Bouthillier

Excellent experience. Highly recommended company. Quick to respond to my needs. Service Tech was very professional, courteous and explained all steps that were being performed and why he was performin…g the following work. more »

Excellent experience. Highly recommended company. Quick to respond to my needs. Service Tech was very professional, courteous and explained all steps that were being performed and why he was performing the following work.

Kidd White

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Lorena Lagos

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Eleanor Rodriguez

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Tim Garnenez

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Susan Freccia

My mom needed an entirely new heating system installed in her old adobe home (we had to abandon the old radiant heating under the brick floor and install a new air-duct-supplied system). Ted was great… about offering options and coming up with a solid, complete bid. He was very gracious about working with me on the bid (I live in Seattle) even though the work was to be done on my mom's house in Albuquerque. Once the five-day installation began, my mom reports that the workers arrived on time, didn't spend any time chatting on their cells phones, and cleaned up at the end of each day. Daniel, the owner, came more than once to check on progress and to turn on and test the system. The company is beautifully run, and every single person we interacted with was motivated, efficient, polite, and pleasant. We wholeheartedly recommend Daniels Heating! more »

My mom needed an entirely new heating system installed in her old adobe home (we had to abandon the old radiant heating under the brick floor and install a new air-duct-supplied system). Ted was great about offering options and coming up with a solid, complete bid. He was very gracious about working with me on the bid (I live in Seattle) even though the work was to be done on my mom's house in Albuquerque. Once the five-day installation began, my mom reports that the workers arrived on time, didn't spend any time chatting on their cells phones, and cleaned up at the end of each day. Daniel, the owner, came more than once to check on progress and to turn on and test the system. The company is beautifully run, and every single person we interacted with was motivated, efficient, polite, and pleasant. We wholeheartedly recommend Daniels Heating!

Pat Lifke

Very pleased with Daniels Heating and Air Conditioning and the very professional, knowledgeable and friendly service technician, Jose Vallejos. I will definitely be calling Daniels in the future!… more »

Very pleased with Daniels Heating and Air Conditioning and the very professional, knowledgeable and friendly service technician, Jose Vallejos. I will definitely be calling Daniels in the future!

For F.

Great experience!

I'm giving up on the rest, you're the best!!!… more »

Great experience!

I'm giving up on the rest, you're the best!!!

Glen Seager

five star service very exclent outstanding service to tanner Royce Robert michelle and Natasha paula… more »

five star service very exclent outstanding service to tanner Royce Robert michelle and Natasha paula

Steve R

Daniel's did an A/C conversion for us by replacing an old furnace and old hardly working swamp cooler.

The installers did a very good job with everything done professionally. I would rate t…he installation: 4.5/5

Unfortunately though, the company as a whole is pretty disorganized. Throughout the process, I was called by a Daniel's associate asking if I wanted my yearly Swamp Cooler Service (after I had approved the A/C install and had already had my yearly Swamp Cooler service performed...did this before we decided on converting). I was called by different associates to confirm appointments after they had already been confirmed. I also requested an invoice showing the amount paid for the PNM rebate and had to call them 3 times reminding them I still needed it. I would rate their customer service:

3/5

I went with Daniel's as I knew they would do a good install, and they had a good price, but with their level of disorganization it didn't make for the most stress free process. When someone is spending this much money with you (basically the price of a new car), it would be thought it would be a slightly smoother process.

Therefore, overall I would rate Daniel's a 4/5. more »

Daniel's did an A/C conversion for us by replacing an old furnace and old hardly working swamp cooler.

The installers did a very good job with everything done professionally. I would rate the installation: 4.5/5

Unfortunately though, the company as a whole is pretty disorganized. Throughout the process, I was called by a Daniel's associate asking if I wanted my yearly Swamp Cooler Service (after I had approved the A/C install and had already had my yearly Swamp Cooler service performed...did this before we decided on converting). I was called by different associates to confirm appointments after they had already been confirmed. I also requested an invoice showing the amount paid for the PNM rebate and had to call them 3 times reminding them I still needed it. I would rate their customer service:

3/5

I went with Daniel's as I knew they would do a good install, and they had a good price, but with their level of disorganization it didn't make for the most stress free process. When someone is spending this much money with you (basically the price of a new car), it would be thought it would be a slightly smoother process.

Therefore, overall I would rate Daniel's a 4/5.

Business Response:

Please accept our sincerest apologies for your recent experiences. When a customer takes the time to leave a review online, we listen! It is our goal to treat every person who calls Daniels Heating and Air Conditioning as a VIP customer. When our team falls short of that standard and a valued customer is dissatisfied, then we have fallen short of our highest commitment. Your feedback helps us to improve and we appreciate you taking the time to let us know, we have used your feedback to improve our office communication to be more effective. We greatly value the opinions of our customers. At Daniels Heating and Air Conditioning, LLC we work hard every day to insure that our customer’s needs are being met.

Anne J

This company has a heart: Our heat went out on the coldest week of the year and we had a 6 week old baby. We couldn't get a company to come out -- everyone was booked, including Daniels. However,… when they heard about our newborn, they rearranged schedules to get technicians to our house, and their very capable and friendly staff stayed late on a Friday night to fix the problem. Not only are they good at their jobs, they care about people. They made customers for life this week! more »

This company has a heart: Our heat went out on the coldest week of the year and we had a 6 week old baby. We couldn't get a company to come out -- everyone was booked, including Daniels. However, when they heard about our newborn, they rearranged schedules to get technicians to our house, and their very capable and friendly staff stayed late on a Friday night to fix the problem. Not only are they good at their jobs, they care about people. They made customers for life this week!

Glen Seager

I just bought a wall furnace from daniels heating and air conditioning my number 1 company in Albuquerque I live in algodones nm my name is glen seager tanner Royce and Robert michelle paula and every…body at daniels keep up the great job . my furnace is working exclent I ram rateing this company a 5 star service your all number 1 more »

I just bought a wall furnace from daniels heating and air conditioning my number 1 company in Albuquerque I live in algodones nm my name is glen seager tanner Royce and Robert michelle paula and everybody at daniels keep up the great job . my furnace is working exclent I ram rateing this company a 5 star service your all number 1

glen s.

greetings my name is glen seager I just bought a wall furnace from your company . I made an exclent choice because I found a very good company like yours to do businesses with I would like to say a… very big thank you to tanner , Royce and Robert for all of their hard work good job guys your all very good and a very big thank you to michelle , and paula too for their great coustmer service I will recmend this company to all my friends and family once agin thank you for the exclent service everybody at daniels is great love you guys more »

greetings my name is glen seager I just bought a wall furnace from your company . I made an exclent choice because I found a very good company like yours to do businesses with I would like to say a very big thank you to tanner , Royce and Robert for all of their hard work good job guys your all very good and a very big thank you to michelle , and paula too for their great coustmer service I will recmend this company to all my friends and family once agin thank you for the exclent service everybody at daniels is great love you guys

Steve

Daniel's did an A/C conversion for us by replacing an old furnace and old hardly working swamp cooler.

The installers did a very good job with everything done professionally. I woul

Unfortunately though, the company as a whole is pretty disorganized. Throughout the process, I was called by a Daniel's associate asking if I wanted my yearly Swamp Cooler Service (after I had approved the A/C install and had already had my yearly Swamp Cooler service performed...did this before we decided on converting). I was called by different associates to confirm appointments after they had already been confirmed. I also requested an invoice showing the amount paid for the PNM rebate and had to call them 3 times reminding them I still needed it. I would rate their customer service:

3.5/5

I went with Daniel's as I knew they would do a good install, and they had a good price, but with their level of disorganization it didn't make for the most stress free process. When someone is spending this much money with you (basically the price of a new car), it would be thought it would be a slightly smoother process.

Therefore, overall I would rate Daniel's a 4/5.

Daniel's did an A/C conversion for us by replacing an old furnace and old hardly working swamp cooler.

The installers did a very good job with everything done professionally. I would rate the installation: 4.5/5

Unfortunately though, the company as a whole is pretty disorganized. Throughout the process, I was called by a Daniel's associate asking if I wanted my yearly Swamp Cooler Service (after I had approved the A/C install and had already had my yearly Swamp Cooler service performed...did this before we decided on converting). I was called by different associates to confirm appointments after they had already been confirmed. I also requested an invoice showing the amount paid for the PNM rebate and had to call them 3 times reminding them I still needed it. I would rate their customer service:

3.5/5

I went with Daniel's as I knew they would do a good install, and they had a good price, but with their level of disorganization it didn't make for the most stress free process. When someone is spending this much money with you (basically the price of a new car), it would be thought it would be a slightly smoother process.

Therefore, overall I would rate Daniel's a 4/5.

ray shortridge

Service technician clearly explained what he was doing and why. Competitive pricing. On-time service calls.… more »

Service technician clearly explained what he was doing and why. Competitive pricing. On-time service calls.

Monte C.

I had our ducts cleaned by Arliss, who was very polite, professional & pleasant. He didn't make a mess. Then he vacuumed the few particulates that occurred off the floor after the job. He infor…med me of the "Club Daniels" maintenance agreement for 1 year that costs only $169 which I promptly purchased. Knowing I'll have the company professional shut-down my swamp cooler and then check my furnace start-up for any issues PLUS preferred prices on any parts PLUS 24hr emergency service is absolutely worth the reasonable price for all that service. more »

I had our ducts cleaned by Arliss, who was very polite, professional & pleasant. He didn't make a mess. Then he vacuumed the few particulates that occurred off the floor after the job. He informed me of the "Club Daniels" maintenance agreement for 1 year that costs only $169 which I promptly purchased. Knowing I'll have the company professional shut-down my swamp cooler and then check my furnace start-up for any issues PLUS preferred prices on any parts PLUS 24hr emergency service is absolutely worth the reasonable price for all that service.

Gerald May

We needed to replace our furnace and evaporative cooler, and decided to install a new high-efficiency furnace and a refrigerated AC unit. Our experience with Daniels was very good and prompt, from the… initial contact to the estimate to the installation. Michelle in the office was friendly and efficient. Our installers Royce and Robert were exceptional: prompt, courteous, friendly and competent - and willing to answer our many questions. They exemplify the best in the business! We recommend Daniels without any reservations. more »

We needed to replace our furnace and evaporative cooler, and decided to install a new high-efficiency furnace and a refrigerated AC unit. Our experience with Daniels was very good and prompt, from the initial contact to the estimate to the installation. Michelle in the office was friendly and efficient. Our installers Royce and Robert were exceptional: prompt, courteous, friendly and competent - and willing to answer our many questions. They exemplify the best in the business! We recommend Daniels without any reservations.

paul shave

issue taken care of succesfully… more »

issue taken care of succesfully

Business Response:

It is our goal to treat every person who calls Daniels Heating and Air Conditioning as a VIP customer. When our team falls short of that standard and a valued customer is dissatisfied, then we have fallen short of our highest commitment. We were unable to locate this service call based on the information provided in your recent review. Please contact our office to discuss so we can make efforts to resolve this matter.

Glen Seager

I have used this company before in the past the tech his name is tanner Osborn he is number 1 I would recmend him and daniels heating & air conditing to all my friends and family . keep up the good wo…rk tanner more »

I have used this company before in the past the tech his name is tanner Osborn he is number 1 I would recmend him and daniels heating & air conditing to all my friends and family . keep up the good work tanner

Raymond W.

Great prices and Excellent service!… more »

Great prices and Excellent service!

Joyce Grantham

Daniel's staff is always pleasant and a joy to deal with. The office staff is professional and friendly. They treat you like a valued customer. Tanner O usually makes our service calls and he ans…wers all our questions, fixes the problems the first time and lets you know what is going on. Everyone I have worked with at Daniel's listens to you, treats you with respect and with the old value of the customer is important to our business. This is not the norm anymore. We have referred any one we know that needs plumbing and heating to Daniel's. Keep the the good work!! more »

Daniel's staff is always pleasant and a joy to deal with. The office staff is professional and friendly. They treat you like a valued customer. Tanner O usually makes our service calls and he answers all our questions, fixes the problems the first time and lets you know what is going on. Everyone I have worked with at Daniel's listens to you, treats you with respect and with the old value of the customer is important to our business. This is not the norm anymore. We have referred any one we know that needs plumbing and heating to Daniel's. Keep the the good work!!

Joyce G.

Daniel's staff is always pleasant and a joy to deal with. The office staff is professional and friendly. They treat you like a valued customer. Tanner O usually makes our service calls and he …answers all our questions, fixes the problems the first time and lets you know what is going on. Everyone I have worked with at Daniel's listens to you, treats you with respect and with the old value of the customer is important to our business. This is not the norm anymore. We have referred any one we know that needs plumbing and heating to Daniel's. Keep the the good work!! more »

Daniel's staff is always pleasant and a joy to deal with. The office staff is professional and friendly. They treat you like a valued customer. Tanner O usually makes our service calls and he answers all our questions, fixes the problems the first time and lets you know what is going on. Everyone I have worked with at Daniel's listens to you, treats you with respect and with the old value of the customer is important to our business. This is not the norm anymore. We have referred any one we know that needs plumbing and heating to Daniel's. Keep the the good work!!

zirah daigle

My experience with Daniels has always been great. Any questions I have they have no problem in answering and they are also a friendly staff. I have used other heating companies but have stuck with the…m because they guarantee their work and did I say they are friendly? more »

My experience with Daniels has always been great. Any questions I have they have no problem in answering and they are also a friendly staff. I have used other heating companies but have stuck with them because they guarantee their work and did I say they are friendly?

Jarrod Frazier

This was one of the best service calls I have ever had to my home. Chris was very professional and helpful! He explained everything he did and gave me a few tips on howto better care for my equipment.… I would highly recommend Daniels to anyone!! more »

This was one of the best service calls I have ever had to my home. Chris was very professional and helpful! He explained everything he did and gave me a few tips on howto better care for my equipment. I would highly recommend Daniels to anyone!!

Scott Stevens

Honest, knowledgeable and thorough. Rescheduled the next day for me with no headaches.… more »

Honest, knowledgeable and thorough. Rescheduled the next day for me with no headaches.

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