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by Brett Miller on September 18, 2015

24-7 Plumbing and Drain may not be the largest plumbing company in the world but they are certainly successful. Founder Donnie Woodruff and his 3 employees are getting far more business then they had initially anticipated due to a combination of strong SEO tactics and speedy service that always exceeds their customers’ expectations. Since the start of 24-7 Plumbing and Drain Woodruff has seen his monthly sales increase from just a few thousand dollars to over $30,000 in only 3 short years.

Killing it in organic search

While Pay-Per-Click seemed overly expensive for the types of results Woodruff and his team were looking for, they are “killing it” with organic search, local listings, customer reviews, and some other great tactics implemented by the experts at Plumbing & HVAC SEO. And since Google Map listings have been whittled down from more expansive pack results to only 3 companies highlighted in any given area, 24-7 Plumbing and Drain has now tripled their calls in the Marietta, California area. Woodruff also has good things to say about Amazon Home Services, where customers can purchase the parts, make an appointment, and all he does is charge for the labor.

A strong sense of loyalty

With a strong sense of loyalty to his family, his customers, and his team Woodruff pushes on. “We are building our team out slowly, but it is really hard to find good people out there.” In fact one of his technicians actually use to be his old plumber. Woodruff believes that if he can put his complete trust in those he works with then it will lead to a better overall customer experience. The name of the company really says it all, as 24-7 Plumbing and Drain will be there for you round-the-clock, 365 days a year without charging even the slightest overtime fee.

A company is only as good as their word

Woodruff had definitely gotten some strange requests from customers. One man who absolutely needed a water pressure regulator at 2 in the morning acted as if world would end if he didn’t receive it. Then there was the woman who requested that they clean her drain for free and when explained that a reasonable service fee was necessary, she responded by saying, “I thought you guys were nice.”

But despite the demands and even an occasional bad review (which every company receives at one point or another) 24-7 Plumbing and Drain is always willing to make it right. In the end a great website and top page placement on Google will only take you so far, if you can’t back up your services then your business will not last…we are confident that 24-7 Plumbing and Drain will stand the test of time.

To see how Plumbing & HVAC SEO can help to grow your business, click here to schedule a time to talk with us or call us directly at 866-610-4647.

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