Software Engineer - CRM at GSI COmmerce

This job ad has been posted over 40 days ago...

Leave the shirt and tie routine at home and...

Come work for a progressive organization that values its employees and the quality of work it creates. GSI Commerce Solutions, Inc. (NASDAQ: GSIC) is made up of the most dynamic talent in the industry. You'll enjoy ping-pong at lunch, our full-service café, free onsite fitness facilities or our weekly 4:10 social events -- the culture here is second to none! Our company is growing. Our industry is growing. Our partners are growing. And our people are growing. The fact is, when you work at GSI Commerce, the opportunities for professional development are limitless. If you share our passion for innovation, the opportunity to navigate unchartered waters and to have an immediate impact with the work you do, we want you to join our team!

Are you interested in working with some of the world's leading name brands and retailers? While you might not know us, you definitely know our clients and have probably shopped on-line at one or more of our ecommerce sites. At GSI we work with over 80 retailers, brands, and sports leagues. Some of our partners include Godiva, New York and Company, Levi's®, NFL, Toys 'R' Us®, Ace Hardware®, PBS, Adidas®, and Aeropostale® We are a global leading provider of services that enable e-commerce, multichannel retailing and interactive marketing for large, business-to-consumer (b2c) enterprises in the U.S. and abroad. We develop online branding and marketing campaigns, build and manage user-centric Web stores and provide state-of-the-art customer care and fulfillment centers.

The Software Engineer will report to the Customer Sales and Service (CSS) Systems Manager and will be responsible for planning and developing new software for CSS applications. Primary work will focus on the Epiphany Sales & Service platform and implementing functionality to meet established requirements and project goals. Cross-functional stakeholders include Database, Network Engineering, QA, and Project Management teams. The scope of work includes all phases of the project life cycle including planning, development, testing and on-going support.

Responsibilities

' Work with the technology project teams to guide the design of new applications to support GSI business needs.

' Create and present solution alternatives.

' Create architecture plans and design documents.

' Develop and enhance CSS application code based on project documentation including written requirements, flow diagrams, UI design and data designs.

' Participate in requirements definition.

' Assist in the estimation of work for the CSS projects by defining task breakdown, project duration and concurrent effort.

' Assist in production escalation and problem resolution.

' Function independently with project assignments and with minimal supervision.

' Exhibit a process-oriented mindset.

Experience -

Qualifications:

' 3+ years demonstrated development experience with Java, J2EE, JSP, JavaScript, and HTML

' 2+ years of experience with Call Center-specific application.

' Knowledge of SQL commands and experience with PL/SQL is required

' Experience with and in-depth understanding of OO concepts.

' Prior experience in CRM software application development, specifically with Epiphany 6.x Sales and Service module is desired.

' Knowledge and experience with Windows environment.

' Prior experience with and understanding of messaging services like MQ & JMS is desired.

' Experience developing in Perl is a plus.

' Experience in collaborative teams using revision control systems such as CVS.

' Strong attention to detail, good communications skills, and a positive attitude.

' Demonstrable experience managing dynamic projects on tight schedules.

' Ability to be self motivated and deliver projects on time with minimal supervision.

' Advanced Java development experience is desired.

As a worldwide leader in e-commerce and multichannel services for great consumer brands, we hire top-tier talent. We want people who are excited about the opportunity to make an immediate impact with their work. At GSI Commerce, you have the chance to create and shape global, cutting-edge e-commerce solutions. One of our most important investments is our employees. GSI offers its employees tremendous career growth, exceptional employee benefits (including company matched 401(k), casual dress code, and employee discounts on many of our partner sites).

At GSI YOU CAN.

become a pioneer in a dynamic industry + meet and work with incredibly talented people + expand your horizons!