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Innovation | Web Directions

Podcasts, slides and other presentation materials

Jason Ryan - Govt 2.0: the public management challenge

In: Resources
By: maxine
March 10th, 2008

Catch this special Breakfast Executive Briefing live at Web Directions Government, Old Parliament House, Canberra, May 19 2008.

Technology changes present complex challenges and rich opportunities for senior public sector managers. Finding the balance between innovation and risk management is not easy in an environment where successful engagement depends upon relinquishing control. Using examples from New Zealand’s experience, Jason will share lessons and observations about the inevitable growing pains of public sector agencies as they evolve towards Govt 2.0.

See the slides and hear the podcast »

Tags
government
innovation
strategy

Stephen Cox - Building ethnography into the design process

In: Resources
By: maxine
September 29th, 2007

A presentation given at Web Directions South, Sydney Australia, September 28 2007.

Working in usability and user experience can give you some great insights into the product design process. Yet few organisations know how to take advantage of this information silo. As a user experience expert do you sometimes wish you could have more input into product ideas handed down from above? Ever wanted to have the ear of business strategists? Even be best friends with marketers and sales people? Stephen Cox explores some of the exciting things that can happen when the disciplines of usability and user experience are allowed to seep out into the realms of strategic and tactical design innovation. He approaches the field of ethnographic design research in practical terms illustrating how News Digital Media has come to embrace the idea of extensive customer research, and the benefits that this has brought to different levels of the organisation.

See the slides and hear the podcast »

Tags
design
ethnography
innovation
strategy
usability
user experience
wds07

Scott Berkun - The myths of innovation

In: Resources
By: maxine
September 29th, 2007

A presentation given at Web Directions South, Sydney Australia, September 28 2007.

Much of what we know about innovation is wrong. That’s the bet this entertaining keynote takes as it romps through the history of innovation, dispelling the mythologies we’ve constructed about how we got here. This talk, loosely based on Scott Berkun’s recent O’Reilly book (May 2007), will help you to recognize the myths, understand their popularity (even if you don’t believe in them), and how to use the truth of innovations past to help you in your work today.

See the slides and hear the podcast »