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Design | Web Directions

Podcasts, slides and other presentation materials

Oliver Weidlich - The mobile web user experience - we’re starting to get it right!

  • In: Resources
  • By: maxine
  • March 10th, 2008

Catch this presentation live at Web Directions User Experience, Melbourne Town Hall, May 16 2008.

Historically the mobile web has been a terrible experience, but things are starting to change. Really! We are now at the point that the mobile web is becoming easier to access, both on-deck & off-deck, there’s useful & tailored services out there, and killing some time on the train home doesn’t cost more than your weekly train ticket. We’ll check out the latest and greatest in the world of mobile web and what makes them different from the others. We will also cover the important things to keep in mind for making a better mobile web customer experience.

See the slides and hear the podcast »

  • Tags
  • design
  • mobile
  • user experience

Mathew Patterson - Delivering user experience to the inbox: designing for email

  • In: Resources
  • By: maxine
  • March 10th, 2008

Catch this presentation live at Web Directions User Experience, Melbourne Town Hall, May 16 2008.

So you’ve designed a fantastic website for your client, tested in all the major browsers and everything looks great. Now they want to send an email newsletter to all their customers, using the new design.

No problem right? Just need to test in Outlook 07, and 06. Yahoo and Hotmail too, of course. Oh, and Gmail, Lotus Notes, AOL…Of course, the design may not work that well for an email anyway, and isn’t there some kind of anti-spam laws?

Like it or not, HTML email is here to stay and the responsibility for doing it right belongs to web designers. Learn how to plan, design and build an email newsletter that will provide a great user experience to the recipients, and great value to your clients.

See the slides and hear the podcast »

  • Tags
  • css
  • design
  • email
  • html
  • user experience
  • visual design
  • web standards

Andy Budd - Designing the experience curve

  • In: Resources
  • By: maxine
  • March 10th, 2008

Catch this presentation live at Web Directions User Experience, Melbourne Town Hall, May 16 2008.

These days people expect more from a website than a handy set of tools and a pretty interface — they want an experience. From the moment somebody enters your site they’ll be judging you on everything from the way the site looks to the tone of your error messages. And they won’t just be judging you against other sites. They will be judging you on every customer experience they have ever had, from the rude man at the train station to the lovely hotel clerk that checked them in on holiday. So in order to compete, we need to up our game and look at experiences both on and off-line.

In this session Andy Budd will look at the 9 key factors that go into designing the perfect customer experience. By taking examples from the world around us, Andy will discuss how we can turn utilitarian experiences into something wonderful.

See the slides and hear the podcast »

  • Tags
  • design
  • interaction design
  • usability
  • user experience
  • web apps

Andrew Kesper - ABC’s election site: making the most of dry data

  • In: Resources
  • By: maxine
  • March 10th, 2008

Catch this presentation live at Web Directions Government, Old Parliament House, Canberra, May 19 2008.

While elections can be exciting times, the underlying data - swings, booth counts, and the like is probably only riveting to psephological tragics. Yet the ABC’s election web site managed to take this raw data and make it attractive, compelling and interactive.

In this session, the ABC’s Andrew Kesper takes us through the election site, looking at the design decisions, and uses of technology like Ajax, Flash, and interactive maps - tools which have wide applicability for government sites looking to present data in more user-friendly and attractive ways.

See the slides and hear the podcast »

  • Tags
  • ajax
  • data
  • design
  • flash
  • government
  • interaction design
  • javascript

Stephen Cox - Building ethnography into the design process

  • In: Resources
  • By: maxine
  • September 29th, 2007

A presentation given at Web Directions South, Sydney Australia, September 28 2007.

Working in usability and user experience can give you some great insights into the product design process. Yet few organisations know how to take advantage of this information silo. As a user experience expert do you sometimes wish you could have more input into product ideas handed down from above? Ever wanted to have the ear of business strategists? Even be best friends with marketers and sales people? Stephen Cox explores some of the exciting things that can happen when the disciplines of usability and user experience are allowed to seep out into the realms of strategic and tactical design innovation. He approaches the field of ethnographic design research in practical terms illustrating how News Digital Media has come to embrace the idea of extensive customer research, and the benefits that this has brought to different levels of the organisation.

See the slides and hear the podcast »

  • Tags
  • design
  • ethnography
  • innovation
  • strategy
  • usability
  • user experience
  • wds07

Cameron Adams - The future of web interfaces

  • In: Resources
  • By: maxine
  • September 29th, 2007

A presentation given at Web Directions South, Sydney Australia, September 27 2007.

Ajax brought about a host of new possibilities in online interfaces, but where are we going next? Cameron Adams will look at the evolution of dynamic interfaces; interfaces that truly meet the needs of all their users. Through the careful use of Web Standards, client-side scripting, and server-side intelligence, it’s possible to create interfaces that shape, adapt to, and predict a user’s needs.

See the slides and hear the podcast »

  • Tags
  • design
  • interaction design
  • interface design
  • wds07

Andy Clarke - Think like a mountain

  • In: Resources
  • By: maxine
  • September 29th, 2007

A presentation given at Web Directions South, Sydney Australia, September 27 2007.

Once seen as unsophisticated, childish and of low artistic value, comic-book art and culture has inspired artists and designers for generations and are now are often untapped resource for web design inspiration. In this session, designer and author of Transcending CSS, Andy Clarke will examine comic book layout, conventions and colour in the context of making inspirational designs for today’s web.

See the slides and hear the podcast »

  • Tags
  • design
  • visual design
  • wds07

Scott Berkun - The myths of innovation

  • In: Resources
  • By: maxine
  • September 29th, 2007

A presentation given at Web Directions South, Sydney Australia, September 28 2007.

Much of what we know about innovation is wrong. That’s the bet this entertaining keynote takes as it romps through the history of innovation, dispelling the mythologies we’ve constructed about how we got here. This talk, loosely based on Scott Berkun’s recent O’Reilly book (May 2007), will help you to recognize the myths, understand their popularity (even if you don’t believe in them), and how to use the truth of innovations past to help you in your work today.

See the slides and hear the podcast »

  • Tags
  • design
  • innovation
  • strategy
  • wds07

Lisa Herrod - Usability: more than skin deep

  • In: Resources
  • By: maxine
  • September 29th, 2007

A presentation given at Web Directions South, Sydney Australia, September 28 2007.

Web Usability is far more complex than User Testing and Interaction Design alone. And while interface design is an important consideration, there’s more to a usable site than what’s on the surface. We all know the importance of accessibility and web standards, so let’s take that knowledge one step further and into the realm of usability. In this session Lisa Herrod will redefine the common definition of usability by introducing a greater focus on accessibility and web standards. By taking a more holistic approach you will soon see why usability is more than skin deep.

See the slides and hear the podcast »

  • Tags
  • accessibility
  • design
  • interaction design
  • interface design
  • usability
  • wds07
  • web standards

Justin French - Pushing beyond design

  • In: Resources
  • By: maxine
  • September 29th, 2007

A presentation given at Web Directions South, Sydney Australia, September 27 2007.

You’re a great web designer. You craft beautiful interfaces, you’ve nailed standards based design, and you’re at the top of your game. So now what? Based on real world experiences, this presentation encourages you, the modern web designer, to ignore the title on your business card and to start thinking about your real role in the development process - what you have to offer, what your team really needs, and what you could do to dramatically increase your value on a daily basis.

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  • Tags
  • career
  • design
  • wds07

George Oates - Human traffic

  • In: Resources
  • By: maxine
  • September 29th, 2007

A presentation given at Web Directions South, Sydney Australia, September 28 2007.

If there’s one thing about Web 2.0, it’s that we’re realising that there are actually people using the internet. It’s no longer about Human to Computer interaction, but rather Human to Human. Discover some of the user experience ideas and strategies behind the design of flickr.com, one of the richest Human to Human places on the web today.

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  • Tags
  • design
  • online communities
  • user experience
  • wds07

Andy Clarke - Creating Inspired Design

  • In: Resources
  • By: Guy Leech
  • September 30th, 2006

A presentation given at Web Directions South, Sydney Australia, September 29 2006.

Designers are more than mere pixel pushers. The role of the creative designer working on the web has changed and will continue to change faster than ever before. In this session, Andy Clarke will discuss how designers should now play the pivotal part in the creation of engaging user experiences, binding together the roles of information architects, content authors and technical developers. It’s time to put designers in the hot seat.

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  • Tags
  • copywriting
  • design
  • information architecture
  • user experience
  • wds06


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