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Building Community
Written by Kevin Harper Wednesday, 08 November 2006Entrepreneurial web design is about building a community of users that will reward you with return visits to your websites, customer loyalty, and increased sales (or leads, depending on your business). This is accomplished by making the website more than simply a billboard that sits there waiting for visitors to look at it. Building a community means getting to know your website visitors by name, e-mail, and of course, mailing address.
We want you to have more than just improving website stats to look at, but real leads that can be contacted in a variety of ways to convert to sales. Here are some community-building features we can integrate into your site:
Find out who your visitors are and get to know them.
Communicate regularly with your most receptive audience: those who have already signed up to get information from you.
Allow your visitors to post classified ads.
Allow your visitors to post their own blogs.
Host community discussions on your site.
Public relations is important. Reach out to the local, national, and trade press, and show off clips of your media coverage.
Don't let leads slip through your fingers. When a website-generated lead comes in, get notified instantly.
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